Last updated 28 August 2026. This policy describes how Mind Soar Limited handles personal information across this website and the services we deliver.
Mind Soar Limited respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect through this website, why we collect it, how we use it, and the rights you have in relation to your own information. We encourage you to read this document in full before you use our website or engage our services.
All services described on this website are developed and operated by the developer MindSoar, working under the corporate name Mind Soar Limited. The terms Mind Soar, we, us, and our refer to Mind Soar Limited, a company registered in Hong Kong with its office at Rm 02I 13/F HUNG TAT INDL BLDG, HUNG TO RD, Kwun Tong, Hong Kong (HK). This policy applies whenever you visit this website, submit a contact form, request a consultation, or use any of the computer systems design and integration services we provide.
We designed this policy to be readable and transparent. Where we use technical terms, we explain them in plain language. If you have questions that this document does not answer, you may contact us at any time using the details provided in the Contact section at the end of this policy.
This Privacy Policy applies to personal information collected through the website at https://www.mindsoar.buzz and through the services, communications, and support channels that we operate. Personal information means any information relating to an identified or identifiable individual. This includes data such as your name, your email address, your phone number, and any other details that could be used to identify you on its own or in combination with other information.
The policy covers information you provide directly to us, information we collect automatically when you browse our website, and information we receive from third parties who have a lawful basis to share it with us. It does not apply to the practices of other companies or websites that we do not own or control, even if you reach them through links on our site.
Where we provide systems integration services for business clients, we may process personal information on behalf of those clients as a data processor. In such cases, the privacy notice and data processing agreement of the relevant client governs that processing, and we follow their documented instructions. This policy describes how we handle personal information when we act as the controller of that information.
The developer and data controller responsible for the personal information described in this policy is Mind Soar Limited, a company incorporated and operating in Hong Kong. Our registered business address is:
You can reach our privacy team by email at hello@mindsoar.buzz or by telephone at +19146514691. When you contact us about a privacy matter, please describe your request clearly so we can respond promptly and accurately. We aim to acknowledge every privacy enquiry within two business days and to resolve it as quickly as the circumstances allow.
Because our operations are based in Hong Kong, the laws of the Hong Kong Special Administrative Region apply to the handling of personal information described in this policy. Where the services you use are subject to other applicable privacy laws, including the General Data Protection Regulation of the European Union, we take reasonable steps to respect the stricter obligations to the extent they apply to your situation.
We collect information in three ways: information you give us, information we gather automatically, and information we receive from other sources. Each category is described below so you know exactly what data we may hold about you.
When you use the contact form on our website, we collect the details you enter, including your name, your email address, your chosen subject, and the text of your message. When you contact us by email or telephone, we collect the contact details you use and the content of the correspondence. If you engage us for a project, we may collect business information such as your company name, job title, billing address, and payment details.
When you browse our website, our servers and analytics tools may record technical information automatically. This can include your internet protocol address, browser type and version, operating system, pages you visit, the date and time of each visit, the website you came from, and general location information at the city or regional level. This data helps us understand how visitors use our site and improve its performance.
From time to time, we may receive contact details from a business partner who introduces you to us, from a public business directory, or from a colleague who believes our services would be useful to you. We only combine such information with the data we already hold when we have a legitimate reason to do so.
We use the personal information we collect for clear, limited, and lawful purposes. The principal purposes are listed below.
We do not sell your personal information to any third party. We do not use your personal information for advertising purposes without your consent. When we send you service related communications, you may decline further marketing messages at any time by using the unsubscribe instruction included in the message or by contacting us directly.
Where the General Data Protection Regulation or a similar framework applies to you, we rely on one or more of the following legal bases for processing your personal information.
We assess our legitimate interests carefully before relying on this basis and we always balance them against your interests and expectations. You may ask us to explain which legal basis applies to a specific use of your information at any time.
Mind Soar Limited is based in Hong Kong. The computer systems we manage and the tools we use may involve storing or processing data in other countries or regions. When we transfer personal information outside the region where it was collected, we take steps to ensure it receives a level of protection consistent with the applicable laws.
Where the transfer is governed by the General Data Protection Regulation, we rely on appropriate safeguards such as the standard contractual clauses adopted by the European Commission, or on an adequacy decision where one applies. We also ensure that our service providers that host or process data on our behalf apply suitable security and confidentiality controls.
If you have a concern about how your data may be transferred across borders, please contact us. We will explain the safeguards that apply to your specific situation and work with you to address the concern.
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. When we no longer need your information, we delete it securely or convert it to an anonymous form that cannot be linked back to you.
Contact enquiries are retained for up to two years so we can follow up on conversations and provide continuity if you return to us. Project related records, including invoices and correspondence, are retained for the period required by Hong Kong accounting and tax law, which is generally seven years after the end of the relevant financial year.
Information collected automatically for analytics is retained in aggregate form for a maximum of 26 months. After that period, the data is deleted or aggregated further so that it can no longer be associated with any individual device or browser.
Protecting your information is a core part of our systems integration work, and we apply the same discipline to our own data. We use appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, and disclosure.
Our technical safeguards include encryption of data in transit using current secure protocol standards, restricted access controls on our systems, regular security reviews, and monitoring of our infrastructure for unusual activity. Our organisational safeguards include confidentiality obligations for all team members, regular training on data handling, and clear procedures for responding to any suspected data incident.
No method of transmission over the internet or method of electronic storage is completely secure. While we work hard to protect your personal information, we cannot guarantee its absolute security. If we become aware of a data breach that affects your personal information, we will notify you and the relevant authorities as required by law.
You have a range of rights over the personal information we hold about you, subject to applicable law. These rights are described below. To exercise any of them, contact us using the details in the Contact section and we will respond within the time period required by law.
We will not discriminate against you for exercising any of these rights. In some cases we may need to verify your identity before responding, and we may be unable to fulfil a request where the law permits us to decline it. You also have the right to lodge a complaint with your local data protection authority.
Our website and services are directed at business customers and are not intended for use by children. We do not knowingly collect personal information from children under the age of sixteen. If you believe that a child has provided personal information to us, please contact us immediately and we will take steps to delete that information from our records.
If we become aware that we have collected personal information from a child without appropriate consent, we will remove that data as soon as reasonably possible and review our collection practices to prevent a recurrence. We encourage parents and guardians to supervise the online activity of the children in their care and to contact us with any concerns.
This website may contain links to third party websites, including customer sites, partner pages, and industry resources. We do not control those websites and we are not responsible for their privacy practices. When you leave our website, we encourage you to read the privacy policy of any site you visit.
Some of the tools we use, such as our web hosting and analytics services, are operated by third parties. These providers process data under our instructions and in accordance with their own privacy commitments. Where a third party service places its own cookies or tracking technologies, that provider handles the resulting data under its own privacy policy.
We review the third party services we rely on to confirm they meet reasonable security and privacy standards, and we reassess these arrangements from time to time as part of our vendor management process.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or legal and regulatory requirements. When we make a material change, we will update the Last Updated date at the top of this page and, where appropriate, notify you through the website or by email.
We encourage you to review this page periodically to stay informed about how we protect your information. The version published on this website at any given time is the version that applies to your use of the site and services at that time. Your continued use of the website after any change indicates your acceptance of the updated policy.
Where a change is significant enough to require your consent under applicable law, we will seek that consent separately before applying the change to information we already hold.
If you have any questions about this Privacy Policy, about the personal information we hold about you, or about any request you wish to make, please contact us using any of the following channels.
We treat every privacy enquiry seriously and we will respond as quickly as possible, and in any event within the time period required by applicable law. We may ask you to verify your identity before we disclose personal information, to protect your data from unauthorised access.